Privacy Policy

1. Introduction

Blackframe systems ("we", "us", or "our") is committed to protecting the personal data of visitors to our website and clients we work with. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.

2. Data Controller

The data controller for personal data collected through this website is Blackframe systems. For any data-related inquiries, please contact us at: privacy@blackframe.systems

3. Data We Collect

We collect the following personal data when you submit the contact form on our website:

• Full name
• Email address
• Company name (optional)
• Phone number (optional)
• Message content
• IP address and browser user-agent (for security and spam prevention)

4. Legal Basis for Processing

We process your personal data on the basis of your consent (Article 6(1)(a) GDPR) when you voluntarily submit the contact form, and on the basis of our legitimate interests (Article 6(1)(f) GDPR) to prevent fraud and ensure the security of our services.

5. How We Use Your Data

We use the data you provide solely to:

• Respond to your inquiry and provide the requested services
• Send you relevant information about our engagement models if you have consented
• Prevent spam and protect the integrity of our systems

We do not sell, rent, or share your personal data with third parties for marketing purposes.

6. Data Retention

We retain contact form submissions for up to 12 months from the date of submission, unless a longer retention period is required or permitted by law, or unless you request earlier deletion.

7. Your Rights

Under the GDPR, you have the following rights:

• Right of access — to obtain a copy of your personal data
• Right to rectification — to correct inaccurate data
• Right to erasure — to request deletion of your data ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time

To exercise any of these rights, please see our Data Deletion page or contact us at privacy@blackframe.systems.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage.

9. Google reCAPTCHA

This website uses Google reCAPTCHA v2 (Invisible) on the contact form to protect against spam and automated abuse. reCAPTCHA may collect hardware and software information, such as device and application data, and send it to Google for analysis. This data collection is governed by the Google Privacy Policy and Google Terms of Service. We use this service solely for spam prevention purposes and share no additional personal data with Google beyond what the reCAPTCHA service itself collects.

10. Cookies

Our website uses only technically necessary cookies for session management. Please see our Cookie Policy for details.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

12. Contact

If you have any questions about this Privacy Policy, please contact us at privacy@blackframe.systems.